TEC CRM-Customer Relationship Management Software

TEC CRM is an easy-to-use & fast-to-deploy web based customer relationship management solution. TEC CRM enables enterprise-wide access to vital customer information at any time. An integrated web solution to manage sales, customer support and marketing.

Major Features
  • User Friendly interface.
  • Multi-device support.
  • Single application for maintaining customer data and sms / email handling.
  • Effective management of customer promotion, customer support and customer feedback.
  • Tracking of all leads through various media of communication, identifying potential and prospective customers to convert into business.
  • Enhances lead to customer ratio.
  • On-time customised MIS reports at fingertips for effective decision making.
  • Monitoring of enquiry follow-ups done by the staff.
  • Effective ticketing for better attention to customer enquiry, complaints & feedback on time.
  • Analysis of Customer rating to improvise quality of product and services rendered.
  • Better view on demand of market based on enquiries and feedbacks.

Functional Modules

Customer Support & Services Management Dashboards Reports
Add on Modules:    
Sales Management Finance Management Inventory Management

Industries covered: Construction, Retail, Service sectors

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